Unmanned retail for no one will only become unattended
Recently, the China Chain Store & Franchise Association announced the "2018 China Convenience Store Development Report", which pointed out that the number of convenience stores in China increased from 94,000 to 106,000 in 2017.
The report also pointed out that the average daily sales of convenience stores was about 5,000 yuan, a significant increase from last year’s 3,714 yuan, but the increase in operating costs was far greater than in the past two years. In 2017, convenience store rental costs increased by an average of 18%, labor costs increased by 12%, and utilities costs increased by 6.9%. Among them, the cost of rent is the fastest, and the increase in rent in 2016 is only 7%.
Can’t be unmanned
In the traditional retail sector, the components of offline retail fulfillment costs are: site cost, hydropower cost, turnover cost, and labor cost, of which labor cost accounts for more than 35% of total performance cost. Site cost and hydropower cost are a non-technical cost. With the development of technology, it is difficult to reduce the cost in this area.
Then, how to reduce the expenditure of the store from the labor cost and the turnover cost has become the focus of the retail industry.
With the impact of Ali’s new retail wave, Mr. Boxma’s half-hour, the concept of pre-position, the retail layout of major e-commerce giants, and Amazon’s unmanned stores, we have to rethink the new way out for retail Can no longer adhere to the traditional retail business.
Technological innovations can bring more traffic and efficiency to traditional convenience stores, and turnover costs and labor costs can be effectively reduced through technology.
Take a traditional convenience store as an example. Its labor cost can be divided into four major aspects: goods sorting, cooked food production, anti-theft and cashier. Feng Xinyu, CEO of Guangzhou Comma Smart Retail Co., Ltd. told the new retail vision reporter: "For a convenience store, it needs someone. We don’t approve of convenience stores for no one, no goods and cooked food. The convenience of convenience stores cannot be replaced by robots and technology in the short term, so the focus of convenience store upgrades should be on how to reduce the labor costs of cashier and anti-theft."
Finding the right solution is the long-term solution.
In the past year, projects in the field of unmanned retail and smart retail have become more and more popular, becoming the darling of the financial investment community and the hunter of retailers. Unmanned boxes, smart cabinets, unmanned convenience stores, and many take-away solutions have made consumers overwhelmed. These applications have received good feedback in the new retail space, but with a lot of sequelae.
Different forms of sales have enriched the customer experience, and major supermarkets have also tried new retail technologies. The traditional convenience store renovation is also watching how to transform. Although the retail market is growing, the increasing labor costs have also become an important factor in the profitability of convenience stores.
At the current stage of convenience store renovation, the cost of technology input is too high, and the unmanned shops laid for the unmanned hoe have obviously caused people to have some resentment. Then the traditional convenience store wants to transform, and there are various types of unmanned shop technicians. You may wish to refer to the comma-based intelligent transformation and landing, and gradually apply mature technology to the retail market, not for unmanned retail. Taking the customer experience and product quality as the starting point, it is a long-term foothold.
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